Privacy Policy

1. Information We Collect

Doorstep Drinks collects information you provide directly to us when you create an account, place an order, or communicate with us. This includes your name, email address, phone number, delivery address, and GPS location for delivery purposes.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your beverage and grocery orders
• Coordinate delivery to your specified location
• Send you order confirmations and delivery updates via WhatsApp
• Respond to your inquiries and provide customer support
• Verify your age for alcohol purchases
• Improve our services and user experience

3. Information Sharing

We share your delivery address and contact information with our delivery personnel to fulfill your orders. We do not sell your personal information to third parties. We may share information when required by Namibian law or to protect our rights.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Your payment is processed securely through mobile banking platforms. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access your personal information stored in your account
• Correct inaccurate information
• Request deletion of your account and associated data
• Opt-out of marketing communications

6. Data Retention

We retain your order history and account information for as long as your account is active. You can request deletion of your data by contacting us via WhatsApp.

7. Cookies and Analytics

We use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and understand how you use our website. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via WhatsApp at +264 81 783 0886.